Which element of the promotional mix gives the buyer the most power to express their personal views? Question 8 options: a) Advertising b) Social media c) Public relations d) Sales promotion Question 9 (2 points) A small retail company in the state of Montana has sold $20,000 in total industry revenue of $80,000. What is their market share? Question 9 options: a) 25% b) 16% c) 20% d) 32%

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Which element of the promotional mix gives the buyer the most power to express their personal views? Question 8 options: a) Advertising b) Social media c) Public relations d) Sales promotion

Marketing

20th Edition

ISBN:9780357033791

Author:Pride, William M

Publisher:Pride, William M

Chapter16: Integrated Marketing Communications

Section: Chapter Questions

Problem 8DRQ

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Concept explainers

Introduction to Business Messages

Business messaging refers to a variety of channels via which businesses and customers can interact. SMS or text messaging is the most popular method of communication. Shipment reminders, promotional incentives, marketing offers, and scheduled appointments are all things we have dealt with. These are the types of messages we usually identify with business communication. Business messaging can take place on any digital platform where your consumers already spend some time, with the expectation that communication will be two-way. Business messaging brings comfort and simplicity to customers. Customers expect comfort from pre-sales and post-sales engagements with businesses as they do with friends and family. In addition, messaging is the favored method of contacting a firm for 66% of buyers. Here are a few examples of popular business messaging situations.

Question

Which element of the promotional mix gives the buyer the most power to express their personal views?

Question 8 options:

a)	Advertising

b)	Social media

c)	Public relations

d)	Sales promotion

Question 9 (2 points)

A small retail company in the state of Montana has sold $20,000 in total industry revenue of $80,000. What is their market share?

Question 9 options:

25%

16%

20%

32%

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