Question 4 A. Briefly explain how stress and time management can negatively affect customer satisfaction. Use TWO (2) examples to support your answer. B. Explain FOUR (4) attributes of a professional service personnel. C. "Teamwork and self-concept are deemed very important in facilitating efficiency and effectiveness in a highly service-based organisation." i. Define 'teamwork' and 'self-concept'. ii. Explain the importance of teamwork in a hotel's spa.
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- 1. Define academically what is meant by customer relationship management. How does Amazon interpret this term?Q1. What are the major issues or concerns for employees at Mike Inc.?4:11 Eation requirement is APA Style, Versic Related Course Objectives As a sales manager, what characteristics would you look for, and what criteria would you use, when promoting a salesperson to the position of Regional Sales Manager? Why do many outstanding salespeople fail to become successful Sales Managers? What can sales managers do to increase the professionalism of their salespeople? How can a sales Manager reward a Sales Team to increase profitability for the organization. If you, as a sales manager, were required to prepare an annual operating plan, what would you include in the plan? Assignment Description and Instructions In this assignment, students work individually and complete an essay. Students must identify an organization of choice. This organization will be used throughout the document progress. The assignment will cover some of the key elements of the course and will be built from a collection of activities given as students move from unit to unit, with each…
- required to prepare a business plan for a new ice cream business (not an existing business/company). 6.Business and Industry Profile. This section provides an overview of the industry andmarket segment.Market size and growth trendsSignificant industry trendsStrength of major companies in the marketCompetitor’s market share.Competitors’ products and strategiesAmbɔ University Departmc.t of Management MIS Assignmentl: 20%; submission date: 02/29: 2013 E.C. Provide a written report on the following. 1. What is the role of e-business in business? 2: Describe the managerial challenges of informaion technology 3. How does the use of the Internet, intrancts, and extranets by companies teday support their business processes and activities 4. Search the Internet for examples of problems that companies have had with their IT processes. Break into small groups with your classmates to discuss your findings and what solutions you can propose to help organizations avoid the problems you discovered. 5. Identify the major types and uses of microcomputer, midrange, and mainframe computer systems. 6. What trends are occurring in the development and use of the major types of computer systems? Discuss the computer system concept. Explain the purpose of several popular software packages for end-user productivity and collaborative computing. Describe the main…View Comment Links Insert MARKETING-ASSIGNME... Question # 1: If a business company decides to store their client's information in a database. Is this step will improve their client relationship management? Explain your answer with one practical example? (5 marks) 1/1
- 1. Service companies have performance standards that become benchmarks in accordance with the perceptions expected by consumers, so they feel satisfied and will repeat orders, so that they become loyal consumers.a. Name and explain the elements of management to measure the performance of service companies.b. Give an example of 1 service company that has implemented how elements of management to measure performance are applied. 2. A restaurant has had many visitors in the past month, this has happened since the restaurant went viral on social media. The advantages of this restaurant in addition to delicious, healthy and affordable food. The food products of this restaurant are of high quality and very able to compete with existing competitor restaurants. Plus the design of the restaurant is very attractive or instagrammable. As a result of this, the workforce in the restaurant is overwhelmed with the number of consumers at lunch and dinner hours. Restaurant owners are considering…Flag question Covid 19 effecting the whole world, life style, organization culture, E-marketing and business performance and operation if you are requested to select and conduct a research from the above topics, explain the research process T: A BI U S X2 x2 =|ヨ =三三 三E 田|I Cr c 00 C.Exercise 2.1 Use a separate sheet of paper for your answer/s. 1. Describe the elements of a company's marketing environment and discuss why marketers play a critical role in tracking environmental trends and spotting opportunities. 2. List some of the demographic trends of interest to marketers in the Philippines and discuss whether these trends pose opportunities or threats for marketers. 3. Discuss current trends in the natural and economic environment that marketers must be aware of and provide examples of company responses to each trend. 23
- Strategic management. Mission of Krispy Kreme Doughnuts 2015 (actual mission) Consumers (1) are our lifeblood, the center of the doughnut. (2) There is no substitute for quality in our service to consumers. Impeccable presentation is critical (7) wherever Krispy Kreme is sold. We must produce a collaborative team effort that is unexcelled. We must cast the best possible image in all that we do. (8) We must never settle for "second best;" we deliver on our commitments. We must coach our team (9) to ever-better results.(5) *Now you are required to propose a new mission statement for the Krispy Kreme Doughnuts for the organization based on 9 legend and components of mission statement each of them like above sample Which state 9 components: (1) customers; (2) products and/or services; (3) markets; (4) technology; (5) survival, growth, and profitability; (6) philosophy; (7) selfconcept; (8) cocern for public image; and (9)concern for employees. Make sure use own sentences and the…QUESTION 10 What is a public sector management concern with? A. Profit maximization B. Sharcholder's interest C. Maximizing market share D. Society interestWhat does it mean knowledge? Question 16 options: a) Intellectual ability that organizations use to understand the responsibility they have toward society b) Theory or practice that experts use to capture, categorize, and share intellectual capital c) Wisdom that come from learning and long experience in reality d) Intellectual ability to do/perform a task e) Strategy or practice organizations use to become more systematic about managing intellectual capital