What are the two app-based service categories? What makes these services unique in their categories?

Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter12: Systems Development: Investigation, Analysis, And Design
Section12.8: Ethical & Societal Issues: Hydro One: A Leader In Privacy Protection
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What are the two app-based service categories? What makes these services
unique in their categories?
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