Valtec Electronics fills orders for its electronic components and parts by truck to customers through several distribution centers. A measure of its supply chain responsiveness is order fulfillment lead time, which is the number of days from when a company receives an order to when it is delivered to the customer. A distribution center manager has taken 20 samples of 5 orders each during the month and recorded the lead time for each as follows. Construct an Xbar chart and R-chart using 30 limits for this data and indicate if the process is in control.

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Author:WINSTON, Wayne L.
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Valtec Electronics
Valtec Electronics fills orders for its electronic components and parts by truck to customers through
several distribution centers. A measure of its supply chain responsiveness is order fulfillment lead
time, which is the number of days from when a company receives an order to when it is delivered to
the customer. A distribution center manager has taken 20 samples of 5 orders each during the month
and recorded the lead time for each as follows.
Construct an Xbar chart and R-chart using 30 limits for this data and indicate if the process is in
control.
Load Time (Days)
Load Time (Days)
2.4
Samples
Samples
1
1.3
2.4
0.7
3.0
1.8
15
3.7
7.0
1.4
3.3
2
2.1
1.2
1.0
2.5
3.6
16
3.6
2.7
4.8
2.0
1.7
3
4.2
3.3
2.6
1.5
3.0
17
0.4
1.8
6.5
3.2
4.8
4
1.6
2.1
2.8
0.9
1.5
18
5.3
2.9
3.4
4.8
4.6
5
2.6
3.0
1.4
4.6
1.9
19
2.7
3.6
2.9
4.1
5.2
6
0.8
2.7
5.8
3.7
4.5
20
4.7
2.0
2.0
3.1
1.8
7
2.6
3.5
3.1
3.6
1.4
8
3.4
6.1
1.5
2.5
2.8
9
3.1
2.5
2.2
2.9
1.8
10
2.4
4.8
5.9
3.2
4.4
11
1.9
2.7
3.4
2.2
0.4
12
6.1
4.9
2.1
3.6
5.2
13
1.2
3.4
2.8
2.3
4.5
14
2.4
2.9
3.4
2.3
2.5
Transcribed Image Text:Valtec Electronics Valtec Electronics fills orders for its electronic components and parts by truck to customers through several distribution centers. A measure of its supply chain responsiveness is order fulfillment lead time, which is the number of days from when a company receives an order to when it is delivered to the customer. A distribution center manager has taken 20 samples of 5 orders each during the month and recorded the lead time for each as follows. Construct an Xbar chart and R-chart using 30 limits for this data and indicate if the process is in control. Load Time (Days) Load Time (Days) 2.4 Samples Samples 1 1.3 2.4 0.7 3.0 1.8 15 3.7 7.0 1.4 3.3 2 2.1 1.2 1.0 2.5 3.6 16 3.6 2.7 4.8 2.0 1.7 3 4.2 3.3 2.6 1.5 3.0 17 0.4 1.8 6.5 3.2 4.8 4 1.6 2.1 2.8 0.9 1.5 18 5.3 2.9 3.4 4.8 4.6 5 2.6 3.0 1.4 4.6 1.9 19 2.7 3.6 2.9 4.1 5.2 6 0.8 2.7 5.8 3.7 4.5 20 4.7 2.0 2.0 3.1 1.8 7 2.6 3.5 3.1 3.6 1.4 8 3.4 6.1 1.5 2.5 2.8 9 3.1 2.5 2.2 2.9 1.8 10 2.4 4.8 5.9 3.2 4.4 11 1.9 2.7 3.4 2.2 0.4 12 6.1 4.9 2.1 3.6 5.2 13 1.2 3.4 2.8 2.3 4.5 14 2.4 2.9 3.4 2.3 2.5
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