Refer to textbook case, Analyzing Management Decisions, Applying Customer-Oriented Marketing Concepts at Thermos, on page 552 of the course text (chapter 14). Read and analyse the case following the format outlined below.  (The questions posed simply help to focus your analyses and approach.  They guide you in exploring stakeholder perspectives and possible alternatives/solutions.)  Support any assumptions that you make (use citations), and remember to apply terms and concepts from the text. The objective of any assignment is to demonstrate what you have learned in the course!

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Refer to textbook case, Analyzing Management Decisions, Applying Customer-Oriented Marketing Concepts at Thermos, on page 552 of the course text (chapter 14).

Read and analyse the case following the format outlined below.  (The questions posed simply help to focus your analyses and approach.  They guide you in exploring stakeholder perspectives and possible alternatives/solutions.)  Support any assumptions that you make (use citations), and remember to apply terms and concepts from the text. The objective of any assignment is to demonstrate what you have learned in the course!

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