Recently, while eating lunch with your family at a local cafeteria, you observe a practice that is somewhat unusual. As you reach the end of the cafeteria line, an adding machine operator asks how many persons are in your party. He then totals the food purchase on the trays for all of your family and writes the number of persons included in the group on the adding machine tape. He hands you the tape and asks you to pay when you finish eating. Near the end of the meal, you decide you want a piece of pie and coffee so you return to the line, select your food, and again go through the line. The adding machine operator goes through the same procedures, but this time he staples the second tape to the original and returns it to you. When you leave the cafeteria, you hand the stapled adding machine tapes to the cash register operator, who totals the two tapes, takes your money, and puts the tapes on a spindle. a. What internal controls has the cafeteria instituted for its operations? b. How can the manager of the cafeteria evaluate the effectiveness of the controls? c. How do these controls differ from those used by most cafeterias? d. What are the costs and benefits of the cafeteria's system?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Recently, while eating lunch with your family
at a local cafeteria, you observe a practice
that is somewhat
unusual. As you reach the end of the
cafeteria line, an adding machine operator
asks how many persons are
in your party. He then totals the food
purchase on the trays for all of your family
and writes the number of
persons included in the group on the adding
machine tape. He hands you the tape and
asks you to pay when
you finish eating. Near the end of the meal,
you decide you want a piece of pie and
coffee so you return to
the line, select your food, and again go
through the line. The adding machine
operator goes through the same
procedures, but this time he staples the
second tape to the original and returns it to
you.
When you leave the cafeteria, you hand the
stapled adding machine tapes to the cash
register operator, who
totals the two tapes, takes your money, and
puts the tapes on a spindle.
a. What internal controls has the cafeteria
instituted for its operations?
b. How can the manager of the cafeteria
evaluate the effectiveness of the controls?
c. How do these controls differ from those
used by most cafeterias?
d. What are the costs and benefits of the
cafeteria's system?
Transcribed Image Text:Recently, while eating lunch with your family at a local cafeteria, you observe a practice that is somewhat unusual. As you reach the end of the cafeteria line, an adding machine operator asks how many persons are in your party. He then totals the food purchase on the trays for all of your family and writes the number of persons included in the group on the adding machine tape. He hands you the tape and asks you to pay when you finish eating. Near the end of the meal, you decide you want a piece of pie and coffee so you return to the line, select your food, and again go through the line. The adding machine operator goes through the same procedures, but this time he staples the second tape to the original and returns it to you. When you leave the cafeteria, you hand the stapled adding machine tapes to the cash register operator, who totals the two tapes, takes your money, and puts the tapes on a spindle. a. What internal controls has the cafeteria instituted for its operations? b. How can the manager of the cafeteria evaluate the effectiveness of the controls? c. How do these controls differ from those used by most cafeterias? d. What are the costs and benefits of the cafeteria's system?
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