Question 2: State whether the following statements are true or false. If the statement is false, write the correct answer: a) Aiming for high quality production leads to low customer satisfaction. b) A service is an intangible asset since it does physically exist and add potential revenue to the organization. c) Operation management leads to a decrease in competition between companies,
Question 2: State whether the following statements are true or false. If the statement is false, write the correct answer: a) Aiming for high quality production leads to low customer satisfaction. b) A service is an intangible asset since it does physically exist and add potential revenue to the organization. c) Operation management leads to a decrease in competition between companies,
Chapter1: An Overview Of Strategic Marketing
Section1.2: Dollar Shave Club: The Company For Men
Problem 2C
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Transcribed Image Text:Question 2:
State whether the following statements are true or false. If the statement is false, write the
correct answer:
a) Aiming for high quality production leads to low customer satisfaction.
b) A service is an intangible asset since it does physically exist and add potential
revenue to the organization.
c) Operation management leads to a decrease in competition between companies,
hence increasing product quality.
d) Hotels are an example of organizations offering strictly only services.
e) Operations management contribute to a better standard of living by offering high
quality products and services.
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