Q2. Using Data set 1 about the number of calls to an agent in a call centre between 9:00 AM and 11:00 AM taken in last xxxx days (from data day n1 to day n2). - n1=18.6 , n2=88.6 - Draw a histogram of your data and comment on if it looks like to be close to Poisson distribution or discrete uniform distribution. - Assume it follows Poisson distribution, calculate lambda parameter - Apply Chi-square test to check the goodness-of-fit using the significance level = 0.05.
Q2. Using Data set 1 about the number of calls to an agent in a call centre between 9:00 AM and 11:00 AM taken in last xxxx days (from data day n1 to day n2). - n1=18.6 , n2=88.6 - Draw a histogram of your data and comment on if it looks like to be close to Poisson distribution or discrete uniform distribution. - Assume it follows Poisson distribution, calculate lambda parameter - Apply Chi-square test to check the goodness-of-fit using the significance level = 0.05.
Human Anatomy & Physiology (11th Edition)
11th Edition
ISBN:9780134580999
Author:Elaine N. Marieb, Katja N. Hoehn
Publisher:Elaine N. Marieb, Katja N. Hoehn
Chapter1: The Human Body: An Orientation
Section: Chapter Questions
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Q2. Using Data set 1 about the number of calls to an agent in a call centre between 9:00 AM and 11:00 AM taken in last xxxx days (from data day n1 to day n2).
- n1=18.6 , n2=88.6
- Draw a histogram of your data and comment on if it looks like to be close to Poisson distribution or discrete uniform distribution.
- Assume it follows Poisson distribution, calculate lambda parameter
- Apply Chi-square test to check the goodness-of-fit using the significance level = 0.05.
Transcribed Image Text:▪
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Data Set 1
Day of calls
1
10
2
3
3
8
4
10
5
10
6
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Number
24
25
5
3
9
5
4
8
2
4
7
8
6
8
3
26 1
27 6
28 1
29
4
30
4
31 9
8
6
4
5
2
8
32 7
33 6
34 4
35 2
36 5
37 7
38 4
39 2
40 8
41
2
42
4
43
4
44 1
45
8
46 6
47
8
48 5
49 3
50 7
Number
of calls
1
52
3
53 9
54
6
55
4
56
6
57
3
58
5
59
2
6
8
Day
51
60
61
62
63
64
8
65 6
66
3
5
67
68
69
3
2
1
1
70 8
71 2
72
4
73 2
74
6
75
8
76 9
77
3
78
6
79
4
80 1
81
3
82
5
83
5
84
1
85 5
86 8
87
4
88 3
89 9
90
3
91 3
92 7
93
4
94 2
95 7
96 7
97 3
98 4
99 9
100 3
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