Ma1. (Q.5) Lauric Daley is examining customer-service costs in the southern region of Capitol Products.Capitol Products has more than 200 separate electrical products that are sold with a six-monthguarantee of full repair or replacement with a new product. When a product is returned by a customer,a service report is prepared. This service report includes details of the problem and the time and costof resolving the problem. Weekly data for the most recent 8-week period are as follows:Customer-Service Department CostsWeek1234568ervice Department Costs$25,000$20,000$15,000Questions:1. Plot the relationship between customer-service costs and number of service reports. Is the relationshipeconomically plausible (reasonable, acceptable)?$10,000$5,000$00Write cost function:Calculate intercept (constant):$13,70020,90013.00010018,80014.00021,50016.90021,000200300Number of Service Reports190275400115395265455340305500Number of Service Reports2. Using the high-low method compute cost function, relating customer-service costs to the number ofservice reportsCalculate slope coefficient:7

High-low method is used to distinguish between fixed and variable expenses in a small collection of…

Answered: (Q.5) Lauric Daley is examining…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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