Profit Center Responsibility Reporting for a Service Company Thomas Railroad Company organizes its three divisions, the North (N), South (S), and West (W) regions, as profit centers. The chief executive officer (CEO) evaluates divisional performance, using income from operations as a percent of revenues. The following quarterly income and expense accounts were provided from the trial balance as of December 31: Revenues—N Region $1,030,800 Revenues—S Region 1,192,300 Revenues—W Region 2,190,000 Operating Expenses—N Region 653,200 Operating Expenses—S Region 709,600 Operating Expenses—W Region 1,324,400 Corporate Expenses—Dispatching 567,500 Corporate Expenses—Equipment Management 188,600 Corporate Expenses—Treasurer’s 156,800 General Corporate Officers’ Salaries 346,200 The company operates three service departments: the Dispatching Department, the Equipment Management Department, and the Treasurer’s Department. The Dispatching Department manages the scheduling and releasing of completed trains. The Equipment Management Department manages the railroad cars inventories. It makes sure the right freight cars are at the right place at the right time. The Treasurer’s Department conducts a variety of services for the company as a whole. The following additional information has been gathered:      North    South    West Number of scheduled trains 5,700   6,800   10,200   Number of railroad cars in inventory 1,200   1,800   1,600   Required: 1.  Prepare quarterly income statements showing income from operations for the three regions. Use three column headings: North, South, and West. Do not round your interim calculations. Thomas Railroad Company Divisional Income Statements For the Quarter Ended December 31   North South West Revenues       Operating expenses       Income from operations before service department charges       Service department charges:       Dispatching       Equipment Management       Total service department charges       Income from operations       2.  What is the profit margin of each division? Round to one decimal place. Region Profit Margin North Region fill in the blank  South Region fill in the blank  West Region fill in the blank  Identify the most successful region according to the profit margin.   3.  What would you include in a recommendation to the CEO for a better method for evaluating the performance of the divisions? The method used to evaluate the performance of the divisions should be reevaluated. A better divisional performance measure would be the rate of return on investment (income from operations divided by divisional assets). A better divisional performance measure would be the residual income (income from operations less a minimal return on divisional assets). None of these choices would be included. All of these choices (a, b & c) would be included.

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter10: Evaluating Decentralized Operations
Section: Chapter Questions
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Profit Center Responsibility Reporting for a Service Company

Thomas Railroad Company organizes its three divisions, the North (N), South (S), and West (W) regions, as profit centers. The chief executive officer (CEO) evaluates divisional performance, using income from operations as a percent of revenues. The following quarterly income and expense accounts were provided from the trial balance as of December 31:

Revenues—N Region $1,030,800
Revenues—S Region 1,192,300
Revenues—W Region 2,190,000
Operating Expenses—N Region 653,200
Operating Expenses—S Region 709,600
Operating Expenses—W Region 1,324,400
Corporate Expenses—Dispatching 567,500
Corporate Expenses—Equipment Management 188,600
Corporate Expenses—Treasurer’s 156,800
General Corporate Officers’ Salaries 346,200

The company operates three service departments: the Dispatching Department, the Equipment Management Department, and the Treasurer’s Department. The Dispatching Department manages the scheduling and releasing of completed trains. The Equipment Management Department manages the railroad cars inventories. It makes sure the right freight cars are at the right place at the right time. The Treasurer’s Department conducts a variety of services for the company as a whole. The following additional information has been gathered:

     North    South    West
Number of scheduled trains 5,700   6,800   10,200  
Number of railroad cars in inventory 1,200   1,800   1,600  

Required:

1.  Prepare quarterly income statements showing income from operations for the three regions. Use three column headings: North, South, and West. Do not round your interim calculations.

Thomas Railroad Company
Divisional Income Statements
For the Quarter Ended December 31
  North South West
Revenues      
Operating expenses      
Income from operations before service department charges      
Service department charges:      
Dispatching      
Equipment Management      
Total service department charges      
Income from operations      

2.  What is the profit margin of each division? Round to one decimal place.

Region Profit Margin
North Region fill in the blank 
South Region fill in the blank 
West Region fill in the blank 

Identify the most successful region according to the profit margin.
 

3.  What would you include in a recommendation to the CEO for a better method for evaluating the performance of the divisions?

  1. The method used to evaluate the performance of the divisions should be reevaluated.
  2. A better divisional performance measure would be the rate of return on investment (income from operations divided by divisional assets).
  3. A better divisional performance measure would be the residual income (income from operations less a minimal return on divisional assets).
  4. None of these choices would be included.
  5. All of these choices (a, b & c) would be included.

 

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