Number of Defective Number of Defective Records Number of Defective Number of Defective Sample Records Sample Records Sample Records Sample 1 7 9 17 12 24 7 2 5 10 13 18 4 25 13 3 19 11 18 19 6. 26 10 4 10 12 20 11 27 14 5 11 13 16 21 17 28 6. 6. 8 14 4 22 12 29 11 7 12 15 11 23 30 9. 8 9 16 8. Total 300

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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The data processing department of the Arizona Bank has five data entry clerks. Each working day their
supervisor verifies the accuracy of a random sample of 250 records. A record containing one or more
errors is considered defective and must be redone. The results of the last 30 samples are shown in the
table. All were checked to make sure that none was out of control.

a. Based on these historical data, set up a p-chart using z = 3.
b. Samples for the next 4 days showed the following:

Number of Defective
Number of Defective
Records
Number of Defective
Number of Defective
Sample
Records
Sample
Records
Sample
Records
Sample
1
7
9
17
12
24
7
2
5
10
13
18
4
25
13
3
19
11
18
19
6.
26
10
4
10
12
20
11
27
14
5
11
13
16
21
17
28
6.
6.
8
14
4
22
12
29
11
7
12
15
11
23
30
9.
8
9
16
8.
Total
300
Transcribed Image Text:Number of Defective Number of Defective Records Number of Defective Number of Defective Sample Records Sample Records Sample Records Sample 1 7 9 17 12 24 7 2 5 10 13 18 4 25 13 3 19 11 18 19 6. 26 10 4 10 12 20 11 27 14 5 11 13 16 21 17 28 6. 6. 8 14 4 22 12 29 11 7 12 15 11 23 30 9. 8 9 16 8. Total 300
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