Mr. Charles is a supervisor in a production department. He has noticed that Ms. Pearl regularly comes to work in a surly mood. Ms. Pearl is getting her work done on time, but her attitude seems to be affecting other employees. a. How can Mr. Charles initiate conflict resolution with Ms. Pearl? How should he describe the problem? b. If Ms. Pearl responds to Mr. Charles's statement of the problem by saying, I'm fine. Don't worry about me," what should Mr. Charles do or say?
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Mr. Charles is a supervisor in a production department. He has noticed that Ms. Pearl regularly comes to work in a surly mood. Ms. Pearl is getting her work done on time, but her attitude seems to be affecting other employees.
a. How can Mr. Charles initiate conflict resolution with Ms. Pearl? How should he describe the problem?
b. If Ms. Pearl responds to Mr. Charles's statement of the problem by saying, I'm fine. Don't worry about me," what should Mr. Charles do or say?
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- How do I respond to this in 100 words? Workplace relationships are critical to the operation of a business. A person who works a full-time job is likely to spend just as much time with coworkers as they do with their family (Sias, 2009). In order to maintain a productive working environment, management must obtain order by implementing work rules regarding employee conduct which includes some type of discipline or discharge for misconduct (Holley et al., 2017). Conflict between employees can often be due to work itself or personal problems that employees bring to work (Chappell, 2006). Regardless of the cause, both workplace and personal conflict should be considered a potential cause of workplace violence (Chappell, 2006). One of the best ways to prevent workplace violence is to address the problem in an attempt to prevent employees from being violent (Chappell, 2006). The two females would still get into trouble at work due to meeting outside of work for a physical altercation.…What do you believe is the ethically ideal way for a supervisor to respond to a sincere, well-motivated, but incompetent performance by an intern? How long should a supervisor allow an intern whose interactions with clients are unsatisfactory to continue to improve?If a Jewish or Muslim worker asked for halal or kosher food in the employee cafeteria, should an employer accommodate this request? Why or why not? What factors do you think the employer should consider before making a decision?
- Assume that you work for a supervisor who generally prefers to receive email messages rather than have face-to-face meetings. Respond to the following in a minimum of 175 words: Identify at least 2 circumstances in which you believe it would be better to request a meeting to discuss an issue rather than send an email. Explain your rationale.2. Concerning listening, in what ways is listening different from reading, writing, and speaking in interpersonal communication? Chapter 10 3. Why is the work of the professional often controlled by the person and not by the clock or by any particular system? 4. Why would it be reasonable to expect that a professional employee to be, on the average, generally more amenable to change? Chapter 11 5. Referring to the section "What Makes Them Perform?" explain why supervisors and workers could hold different views of what is important to the workers? 6. Considering both the supervisor and the employees of a department, how can it legitimately be said that supervisor and employees are more alike than different?Subordinates who have worked or are working with Mr. Moro wonder why management have continued to ignore their complaints about his sternness on the job. They are of the view that it does not make them feel comfortable on the job. They indicated that he does not show empathy towards them when they have challenges. For instance, one of them indicated that she once called Mr. Moro to inform him of her inability to report for duty that day. That was because the mother was taken ill suddenly and had to rush her to the hospital. After narrating her situation, he only asked her to choose between caring for the mother or the job. A management member suggested that management had no issues with Mr. Moro because the company had witnessed a steady improved performance under him. He indicated that they engaged him because they needed someone to help turn the fortunes of the company around which almost went bankrupt under Mr. Joromi. Thus, they had no issues with him once he delivered on the…
- Subordinates who have worked or are working with Mr. Moro wonder why management have continued to ignore their complaints about his sternness on the job. They are of the view that it does not make them feel comfortable on the job. They indicated that he does not show empathy towards them when they have challenges. For instance, one of them indicated that she once called Mr. Moro to inform him of her inability to report for duty that day. That was because the mother was taken ill suddenly and had to rush her to the hospital. After narrating her situation, he only asked her to choose between caring for the mother or the job. A management member suggested that management had no issues with Mr. Moro because the company had witnessed a steady improved performance under him. He indicated that they engaged him because they needed someone to help turn the fortunes of the company around which almost went bankrupt under Mr. Joromi. Thus, they had no issues with him once he…2. Miss Kris works in the Auditing Department of company X. There are five members in their group. Recently, Miss Kris's colleagues are complaining about the lack of competence and being too rigid of their team leader, Miss Bueno. Miss Kris proposed that they sit down with Miss Bueno and discuss the problems with her; however, the group disagreed and wanted to speak directly to their supervisor, insisting that Miss Bueno is too uncompromising to listen. A. What will be the flow of communication between staff of the Auditing Department and the supervisor if they talk? Support your answer. B. Do you agree that the group should report the problem to the supervisor, why or why not?You are a nurse manager who oversees the triage for the emergency room, and today is a slow day with very few patients. During the downtime, one of your subordinates is talking with another coworker about her new boyfriend. You observe her showing her coworkers explicit images of him that he emailed her on her phone. Everyone is joking and laughing about the ordeal. Even though it appears no one is offended, should you address it? What would you say?
- You arrive at an industrial company’s purchasing manager’s office on time. This is your first meeting. After you have waited five minutes, the agent’s secretary says, “He will see you.” After the initial greeting, he asks you to sit down.For each of these three situations determine:a. What nonverbal signals is he communicating?b. How would you respond nonverbally?c. What would you say to him?(1) He sits down behind his desk. He sits up straight in his chair. He clasps his hands together and with little expression on his face says, “What can I do for you?”(2) He sits down behind his desk. He moves slightly backward in his chair, crosses his arms, and while looking around the room says, “What can I do for you?”(3) He sits down behind his desk. He moves slightly forward in his chair, seems hurried, yet is relaxed toward your presence. His arms are uncrossed, he looks you squarely in the eye, and with a pleasant look on his face says, “What can I do for you?”When his coworkers raise concerns about his professionalism, Malik decides to ignore them, and not to respond to their concerns. Given Malik's approach to managing this conflict, which of the following is the most likely outcome? A. The interpersonal problems between Malik and his coworkers don't get resolved, causing frustration B. Malik's coworkers are likely to take advantage of him in the future C. Both Malik and his coworkers are conditioned to seek expedient rather than effective solutions D. Malik fees vindicated and his coworkers fee defeated and humiliatedAs your company's director of human relations, you have to deal with Susan's complaint about her supervisor. Soon after she was hired, Susan received text messages from her supervisor that said "You are the prettiest girl in the office" and "3 Dates=1 Raise." The text messages made Susan uncomfortable, and she did not respond to them hoping that her supervisor would "just take the hint" and leave her alone. However, today this supervisor hugged Susan, patted her rear end, and said: "The way you look in that outfit, it's clear that you're my best hire yet." Susan immediately pushed him away and has now reported the incident to you. At what point do comments rise to the level of sexual harassment? When does a hostile work environmen? How much should the law tolerate before holding the employer responsible for the actions of employees that are sexually harassing other employees?