llowing tasks: • Identify all of the major ways in which your institution communicates with students (catalog, registration, advising, etc.). Be as specific as possible. W
Communication Barriers
This exercise demonstrates the importance of communication in organizations and shows how barriers affect communications.
Procedure 1. With the aid of the instructor, the class will be divided into teams of three to five persons. 2. The teams will perform the following tasks:
• Identify all of the major ways in which your institution communicates with students (catalog, registration, advising, etc.). Be as specific as possible. Write each of these down.
• Determine instances in which communication problems arise between the institution and students (for example, where students need more or better information). Write these down.
• Identify specific barriers that make effective communication between students and the institution
difficult. Write these down.
• Development recommendations to overcome the barriers and solve the communication problems previously noted. The instructor will allow 30 minutes for the teams to complete their analyses.
3. The teams will present their lists of means of communication, communication problems, and recommendations, in that order. First, each team will present one item from the means-of communication list, then the next team will present one, and so on, until all communication means have been presented. This same procedure will be followed for communication problems and recommendations, respectively. The instructor will compile a list of all the teams’ responses.
4. The instructor will guide a discussion of this exercise, noting the similarity of communication problems in all types of organizations. The presentation and discussion should require about 30 minutes
Step by step
Solved in 3 steps
