Instructions Considering the indirect approach to delivering bad news answer for the four questions below regarding the sections of the approach. TASK: Provide a full sentence answer for one possible buffer, explanation, negative news delivery and alternative or suggestion. Each of these should be in response to the action request below. Type your 4- answers (a numbered list) in MS Word, save to your computer or OneDrive, and then upload the file to submit it. Complete this task individually and use your coursework for guidance. Action Request: Hi Simran, I was wondering if you would be able to take my shift at Tim Hortons on Saturday morning. I am scheduled to work at 6:00 am until 1:00 pm. I forgot to book the day off and will be attending my friends wedding and am not able to work and get to the wedding on time. Please let me know if you can cover my shift as soon as possible. Thanks, Jasmine Questions: Provide one possible Buffer (appreciation, good news, common ground, compliment) Provide one reasonable/meaningful explanation Say 'NO' - Be sensitive in your delivery and try using the passive voice, or implying the bad news, or putting the bad news in a longer sentence Provide one possible alternative or suggestion.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Instructions Considering the indirect approach to delivering bad news answer for the four questions below regarding the sections of the approach. TASK: Provide a full sentence answer for one possible buffer, explanation, negative news delivery and alternative or suggestion. Each of these should be in response to the action request below.   Type your 4- answers (a numbered list) in MS Word, save to your computer or OneDrive, and then upload the file to submit it. Complete this task individually and use your coursework for guidance. Action Request: Hi Simran, I was wondering if you would be able to take my shift at Tim Hortons on Saturday morning. I am scheduled to work at 6:00 am until 1:00 pm. I forgot to book the day off and will be attending my friends wedding and am not able to work and get to the wedding on time. Please let me know if you can cover my shift as soon as possible. Thanks, Jasmine Questions: Provide one possible Buffer (appreciation, good news, common ground, compliment) Provide one reasonable/meaningful explanation Say 'NO' - Be sensitive in your delivery and try using the passive voice, or implying the bad news, or putting the bad news in a longer sentence Provide one possible alternative or suggestion.

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