Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on l owcharts used in service operations that differentiates between the front-office and back-offi ce aspects of the system?
Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on l owcharts used in service operations that differentiates between the front-office and back-offi ce aspects of the system?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on l owcharts used in service operations that differentiates between the front-office and back-offi ce aspects of the system?
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