An insurance company in Ghana is repudiating a third party property damage claim against your client stating the following reasons: From the review of the documents submitted, it is evident that your driver's driving license in use as at the time of the accident was a class B license, whilst the vehicle being driven by your driver required a class C or higher driver's license. Kindly be informed that the road traffic act 2004 (Act 683) section 53 states that "a person shall not drive a motor vehicle of any description or class on a road unless that person is a holder of a driving license authorizing the person to drive a motor vehicle of that description or class" Furthermore, our motor policy wording states that "WE WILL NOT PAY If Your Vehicle is driven by You, or by any person with Your consent, who is not licensed to drive Your Vehicle under all relevant laws." (Part E Section 2) Considering the above, we are unable to admit liability for your reported claim due to non-adherence of the road traffic regulation and our policy terms. As an insurance broker acting in the best interest of your client, write a response to the insurance company stating reasons why the third party claim should not be repudiated.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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An insurance company in Ghana is repudiating a third party property damage claim against your client stating the following reasons: From the review of the documents submitted, it is evident that your driver's driving license in use as at the time of the accident was a class B license, whilst the vehicle being driven by your driver required a class C or higher driver's license. Kindly be informed that the road traffic act 2004 (Act 683) section 53 states that "a person shall not drive a motor vehicle of any description or class on a road unless that person is a holder of a driving license authorizing the person to drive a motor vehicle of that description or class" Furthermore, our motor policy wording states that "WE WILL NOT PAY If Your Vehicle is driven by You, or by any person with Your consent, who is not licensed to drive Your Vehicle under all relevant laws." (Part E Section 2) Considering the above, we are unable to admit liability for your reported claim due to non-adherence of the road traffic regulation and our policy terms. As an insurance broker acting in the best interest of your client, write a response to the insurance company stating reasons why the third party claim should not be repudiated.
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