Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them: Activity Cost Driver Annual Cost Annual Driver Volume Picking order Number of items $ 286,000 357,500 items Delivering order Number of orders 522,500 27,500 orders Handling complaints Number of complaints 32,400 135 complaints Total delivery cost   $ 840,900     The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months:   Wagner Remodeling Burlington Contractors Total order value (before delivery charge) $ 12,500 $ 13,000 Number of orders 15 42 Total number of items 310 305 Number of delivery complaints 1 6 Required: What would the delivery charge for each customer be under the current policy of 10 percent of order value? What would the activity-based costing system estimate as the cost of delivering to each customer?

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter11: Differential Analysis And Product Pricing
Section: Chapter Questions
Problem 5DQ
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Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them:

Activity Cost Driver Annual Cost Annual Driver Volume
Picking order Number of items $ 286,000 357,500 items
Delivering order Number of orders 522,500 27,500 orders
Handling complaints Number of complaints 32,400 135 complaints
Total delivery cost   $ 840,900    

The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months:

  Wagner Remodeling Burlington Contractors
Total order value (before delivery charge) $ 12,500 $ 13,000
Number of orders 15 42
Total number of items 310 305
Number of delivery complaints 1 6

Required:

  1. What would the delivery charge for each customer be under the current policy of 10 percent of order value?
  2. What would the activity-based costing system estimate as the cost of delivering to each customer?

     

What would the delivery charge for each customer be under the current policy of 10 percent of order value?
Delivery Charge
Per Customer
Wagner Remodeling
Burlington Contractors
< Required A
Required B
>
Transcribed Image Text:What would the delivery charge for each customer be under the current policy of 10 percent of order value? Delivery Charge Per Customer Wagner Remodeling Burlington Contractors < Required A Required B >
Picking order
Delivering order
Handling complaints
Total cost
Burlington
Wagner
Remodeling Contractors
< Required A
Required B >
Transcribed Image Text:Picking order Delivering order Handling complaints Total cost Burlington Wagner Remodeling Contractors < Required A Required B >
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