Active listening is one of the effective tools to reduce the emotion of a situation. Which of the following is involved in the process of Active Listening? a.Listening to and translating the client’s nonverbal messages b.Listening to and interrupting the client’s verbal messages c.Listening to and understanding the client’s context d.Listening with sympathy

Active listening is one of the effective tools to reduce the emotion of a situation. Which of the following is involved in the process of Active Listening? a.Listening to and translating the client’s nonverbal messages b.Listening to and interrupting the client’s verbal messages c.Listening to and understanding the client’s context d.Listening with sympathy

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter13: Managing Communication

Section: Chapter Questions

Problem 4GL

See similar textbooks

Similar questions

Using words to present a vivid picture is an example of: Question 5 options: Explanatory informative presentation Descriptive informative presentation Exploratory informative presentation Edutainment Demonstrative informative presentation
Its example is the slip of the tongue and mishearing due to speaking quickly and unclearly. Group of answer choices a. language-related misunderstanding b. ambiguity c. performance-related misunderstanding d. misunderstanding
Match each of Hofacker's 5 stages of information processing to its definition: Exposure Attention Comprehension & perception Yielding & acceptance Retention [Choose] Choose Physical factors Imovement, intensity) attract attention when user is on website. The user must be exposed to the website fong enough to absorb its content. Visitors must accept (believe, trust) the information on the website if they are going to stay/complete a call-to-action The degree to which visitors remember and return to the website How users understand the website's content [Choose] [Choose Choose)
us page Which of the following is incorrect about information? Ob. d. a signal or character representing data knowledge obtained from investigation, study, or instruction the communication or reception of knowledge or intelligence always informal
Which of the following is used in contemporary business writing to substitute for words and to represent emotions? Group of answer choices numeric symbols cartoons shorthand emoji
A listening response in which you restate in your own words, what you think someone just said to you is called? 1 O Silent listening O Advising Paraphrasing Analyzing
Information on the topic of interest is known as contextual factors. * False O True
how to respond in 100 words? Whistleblowing is said to have originated in England due to the British police blowing whistles to indicate a crime was being committed (Purdy, 2021). Now it has evolved to be used regarding insiders of a business making misbehavior public (Purdy, 2021). People are often fearful of engaging in whistleblowing activities due to potential retaliation for speaking out (Kenny, 2019). One of the best ways to respond to whistleblowing is by having a protocol for employees to report any dangers or misbehavior in the workplace (Purdy, 2021). This allows the employer to investigate and document the allegations to determine how to remedy the situation (Purdy, 2021). It also allows the employer to determine whether the employee’s allegations are based on their standards of conduct or if it is against the firm's guidelines (Purdy, 2021). If the employer chooses to ignore the reports and the employee blows the whistle, then there are protections for the employee. For…
Which of the following is NOT a benefit of managerial listening skills? Group of answer choices better decisions improved relationships more information more efficient task assignments
DO NOT CANCEL I WILL UPVOTE. PLS EXPLAIN AND EXPAND "Knowledge will always be a good thing for it enables you to respond and to follow through something if there is something that must be finished"
You'll get downvote if correct answer is not provided
Pls select the correct option for both question and answer in 5-6 sentence ok.