A small bank is trying to determine the number of tellersto employ. The total cost of employing a teller is $100 per day, and a teller can serve an average of 160 custom-ers per day. On average, 210 customers arrive per day at the bank, and both service times and interarrival times areexponentially distributed. If the delay cost per customerday is $200, how many tellers should the bank hire?

EBK CONTEMPORARY FINANCIAL MANAGEMENT
14th Edition
ISBN:9781337514835
Author:MOYER
Publisher:MOYER
Chapter17: The Management Of Cash And Marketable Securities
Section: Chapter Questions
Problem 2P
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A small bank is trying to determine the number of tellers
to employ. The total cost of employing a teller is $100

per day, and a teller can serve an average of 160 custom-
ers per day. On average, 210 customers arrive per day at

the bank, and both service times and interarrival times are
exponentially distributed. If the delay cost per customer
day is $200, how many tellers should the bank hire?

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