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5. According to Katz, technical skills encompass the ability to: a) Analyze and diagnose complex situations b. Exchange information and control complex situations c. Apply specialized knowledge or expertise d. Initiate and oversee complex projects e. Communicate effectively with others

5. According to Katz, technical skills encompass the ability to: a) Analyze and diagnose complex situations b. Exchange information and control complex situations c. Apply specialized knowledge or expertise d. Initiate and oversee complex projects e. Communicate effectively with others

Principles of Management
Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter16: Managerial Communication
Section: Chapter Questions
Problem 7CRQ: Which communication roles are most important in facilitating managerial effectiveness?
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5. According to Katz, technical skills encompass the ability to: a) Analyze and diagnose complex situations b. Exchange information and control complex situations d. Initiate c. Apply specialized knowledge or expertise and oversee complex projects e. Communicate effectively with others 6. What are the three primary determinants of behaviour that Organizational Behaviour focuses on? a) Profit structure, organizational complexity, job satisfaction b) Individuals, profit structure, job satisfaction c) Individuals, groups, job satisfaction d) Groups, structure and profit structure e) Individuals, groups, structure 7. Which of the following has only recently been considered a primary dependent variable in Organizational Behaviour? a. Productivity b. Absenteeism c. Turnover d. Job satisfaction e. Organizational Citizenship Behaviour 8. Whereas focuses on differences among people from different countries, addresses differences among people within given countries. a) Workforce diversity; globalization b. Globalization; workforce diversity b) Culture; diversity Culturization; workforce diversity e. Psychology; social psychology a) Productivity Absenteeism e. Work ethic d. 9. Research shows that which of the following is likely to decrease as a worker grows older? b. Likelihood of quitting d. Vacation days taken C.
Transcribed Image Text:5. According to Katz, technical skills encompass the ability to: a) Analyze and diagnose complex situations b. Exchange information and control complex situations d. Initiate c. Apply specialized knowledge or expertise and oversee complex projects e. Communicate effectively with others 6. What are the three primary determinants of behaviour that Organizational Behaviour focuses on? a) Profit structure, organizational complexity, job satisfaction b) Individuals, profit structure, job satisfaction c) Individuals, groups, job satisfaction d) Groups, structure and profit structure e) Individuals, groups, structure 7. Which of the following has only recently been considered a primary dependent variable in Organizational Behaviour? a. Productivity b. Absenteeism c. Turnover d. Job satisfaction e. Organizational Citizenship Behaviour 8. Whereas focuses on differences among people from different countries, addresses differences among people within given countries. a) Workforce diversity; globalization b. Globalization; workforce diversity b) Culture; diversity Culturization; workforce diversity e. Psychology; social psychology a) Productivity Absenteeism e. Work ethic d. 9. Research shows that which of the following is likely to decrease as a worker grows older? b. Likelihood of quitting d. Vacation days taken C.
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