. The DMV Licensing office has a single line for customers waiting for the next available clerk. There are two clerks who work at the same rate. On average customers arrive every 8 minutes and the average service rate is 5 per hour for each of the two clerks. The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution. a.) What is the service rate? (please include units) b.) What is the arrival rate? (please include units)

. The DMV Licensing office has a single line for customers waiting for the next available clerk. There are two clerks who work at the same rate. On average customers arrive every 8 minutes and the average service rate is 5 per hour for each of the two clerks. The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution. a.) What is the service rate? (please include units) b.) What is the arrival rate? (please include units)

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

See similar textbooks

Similar questions

Repair calls are handled by one repairman at a photocopy shop. Repair time, including traveltime, is exponentially distributed, with a mean of two hours per call. Requests for copierrepairs come in at a mean rate of three per eight-hour day (assume Poisson).A) Identify the Queuing Model and sketch the system.B) What is the arrival rate?C) What is the service rate?D) What is the average number of customers awaiting repairs?
Many of a bank’s customers use its automatic teller machine to transact business after normal banking hours. During the early evening hours in the summer months, customers arrive at a certain location at the rate of one every other minute. This can be modeled using a Poisson distribution. Each customer spends an average of 94 seconds completing his or her transactions. Transaction time is exponentially distributed. a. Determine the average time customers spend at the machine, including waiting in line and completing transactions. (Do not round intermediate calculations. Round your answer to the nearest whole number.) Average time minutes b. Determine the probability that a customer will not have to wait upon arriving at the automatic teller machine. (Round your answer to 2 decimal places.) Probability c. Determine the average number of customers waiting to use the machine. (Round your answer to 2 decimal places.) Average number customers
12-17 Automobiles arrive at the drive-through window at a post office at the rate of four every 10 minutes. The average service time is 2 minutes. The Poisson distribution is appropriate for the arrival rate and service times are exponentially distributed. a. What is the average time a car is in the system? b. What is the average number of cars in the system? c. What is the average time cars spend waiting to receive service? d. What is the average number of cars in line behind the customer receiving service? e. What is the probability that there are no cars at the window? f. What percentage of the time is the postal clerk busy? g. What is the probability that there are exactly two cars in the system?
Please do not give solution in image format thanku 1. In a queueing system, customers arrive once every 4 seconds (standard deviation = 4) and services take 3 seconds (standard deviation = 5.1). What is the average time a customer wiill spend in the system (in seconds)?
Many of a bank’s customers use its automatic teller machine to transact business after normal banking hours. During the early evening hours in the summer months, customers arrive at a certain location at the rate of one every other minute. This can be modeled using a Poisson distribution. Each customer spends an average of 98 seconds completing his or her transactions. Transaction time is exponentially distributed. a. Determine the average time customers spend at the machine, including waiting in line and completing transactions. (Do not round intermediate calculations. Round your answer to the nearest whole number.) b. Determine the probability that a customer will not have to wait upon arriving at the automatic teller machine. (Round your answer to 2 decimal places.) c. Determine the average number of customers waiting to use the machine. (Round your answer to 2 decimal places.)
[Queuing Theory - Operation research] The take-out counter at an ice-cream parlor is serviced by one attendant. Customers arrive according to a Poisson process, at a mean arrival rate of 30 per hour. They are serviced on a FCFS basis, and because of the quality of the ice cream, they are willing to wait if necessary. The service time per customer appears to be exponentially distributed, with a mean of 1.5 minutes. Determine the following: (a) probability that the system is idle (b) average number of customers in the system (c) amount of time a customer should expect to wait before service (d) probability that a customer will have to spend more than 15 minutes in the queue
Please do not give solution in image format thanku Customers checking out at Food Mart arrive in a single-line queue served by two cashiers at a rate ofeight per hour according to a Poisson distribution. Each cashier processes customers at a rate of eightper hour according to an exponential distribution.1. If, on average, customers spend 30 minutes shopping before getting in the checkout line, what isthe average time a customer spends in the store?2. What is the average number of customers waiting for service in the checkout line?3. What is the probability that a customer must wait?4. What assumption did you make to answer this question? I need this in Excel format please. Can you also include a small interpretation with the answers ?
In short, define three cases in which the first-in, first-out (FIFO) concept in queuing analytics is not valid.
The two basic modeling approaches for queuing systems are optimization and simulation. a) True b) False
Please do not give solution in image format thanku Average Arrival Rate (Ri) 20 Customers/Hr Arrival Standard Deviation is 2 customers/hr Average Processing Time 12 minutes Process Time Standard Deviation 3 minutes 5 Servers 1) What is Server Utilization? 2) Average Queue Length?
Describe the important operating characteristics of a queuing system. Be sure to provide examples to illustrate your understanding of these concepts.