.•• 2.11 hired by a local restaurant to perform a factor-rating analysis to help the restaurant choose an outsourcing provider. You have identified three important factors: quality, taste, and delivery time; giving the following weightage to each factor: 60% for the quality, 30% for taste, and 10% for the delivery. You have scored three dif- ferent potential outsourcing providers on the three factors, using a scale of 1 to 5 (with 5 representing the best option and 1 represent- ing the worst). Based on the scores provided in the table below, which outsourcing provider should the restaurant choose? As an operations management student, you have been

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Chapter6: Category Strategy Development
Section: Chapter Questions
Problem 1DQ
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As an operations management student, you have been
hired by a local restaurant to perform a factor-rating analysis to
help the restaurant choose an outsourcing provider. You have
identified three important factors: quality, taste, and delivery time;
giving the following weightage to each factor: 60% for the quality,
30% for taste, and 10% for the delivery. You have scored three dif-
ferent potential outsourcing providers on the three factors, using a
scale of 1 to 5 (with 5 representing the best option and 1 represent-
ing the worst). Based on the scores provided in the table below,
which outsourcing provider should the restaurant choose?
Transcribed Image Text:As an operations management student, you have been hired by a local restaurant to perform a factor-rating analysis to help the restaurant choose an outsourcing provider. You have identified three important factors: quality, taste, and delivery time; giving the following weightage to each factor: 60% for the quality, 30% for taste, and 10% for the delivery. You have scored three dif- ferent potential outsourcing providers on the three factors, using a scale of 1 to 5 (with 5 representing the best option and 1 represent- ing the worst). Based on the scores provided in the table below, which outsourcing provider should the restaurant choose?
PROVIDER RATING (OUT OF 5)
PROVIDER PROVIDER PROVIDER
FACTORS
WEIGHTAGE
A
Quality
0.6
5
2
3
Taste
0.3
1
4
1
Delivery
0.1
2
4
Transcribed Image Text:PROVIDER RATING (OUT OF 5) PROVIDER PROVIDER PROVIDER FACTORS WEIGHTAGE A Quality 0.6 5 2 3 Taste 0.3 1 4 1 Delivery 0.1 2 4
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