preview

Springfield General Hospital Case

Decent Essays

1. What went wrong? How can you explain how the technology actually led to more rather than fewer mistakes?
The staff was made complacent by technology and leaned on the technology to hold and reproduce information. They never checked on the validity of the information they were receiving from the system. They also received information from the system in a form that was not easily usable.
2. What theories of change implementation would have helped the administrators at the Springfield General Hospital solve the problem of medication mistakes?
Springfield General Hospital should have gathered all of their essential personnel together to analyze their issue. Once they had correctly identified the problem, they should have come up with a solution together and properly training their personnel in the areas of change that are being changed. Technology should not have been the answer to their problem it should have been used to enhance whatever route they decided to take to solve the …show more content…

The district leaders rely heavily on data basis that gather sort and produce usable data to help in the decision making process. Like the individuals in the cases study, leader can become comfortable with the data without checking the validity and the reliability of the data. If the data is coming from MSIS database, which in managed, by Mississippi Department of Education, it is often taken for granted that the information is valid. However, data can be received from testing companies, educational assistance companies and district personnel. Therefore as the educational leaders make decisions they have to consistently check the source of the data. The leadership team should make sure that all data that is being used is valid and reliable. They should also ensure that each department knows what the other departments are doing and their efforts are aligned vertically and

Get Access