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Personal Awareness In Personal Practice

Decent Essays

As a mature, non-judgemental, compassionate and empathic individual, I consider myself to possess a natural flair for putting people of all ages and backgrounds at ease so they feel comfortable opening up. I strive to constantly remain friendly, warm, genuine and honest with the belief this makes me a more likeable and approachable person. Conversing utalising my strong active listening skills creates a beneficial effect upon my practice as I find it relatively easy to build trusting rapport; a result which is particularly vital to properly comprehend, assess and intervene with the complexities occurring within service users’ lives.
Within my work history, I adapted my approach with tools and techniques to have meaningful and informative conversations tailored around people’s individual needs, age or ability, including direct work with children, using interpreters for those with poor English and involving carers of people with limited capacity. Being flexible and intune to both verbal and non-verbal communication styles allows for the wishes, thoughts, feelings and values of diverse service users to be heard, understood and actioned upon, in line with all essential legislation.
Effective practice is evident within my volunteering when the demeanour of older carer alerted me to a concern. The husband had not spoken about anything troubling him, however, his body language suggested otherwise. Using an open questioning style, I explored the problem and discovered the husband was upset about the quality of the respite provided to his wife, whom had severe dementia. The man was distraught, believing that his wife of 60 years was lacking any mental stimulation in respite and this was resulting in frustration and behavioural change on her return. Nevertheless, despite personally informing those with authority about how he struggled to manage the situation, the man was at a loss how to proceed since nothing happened to reverse the situation. Having observed the protective factor in the loving, mutual bond the couple shared and the evident stress they were clearly under, I advised about the right to have an input in personalising his wife’s care plan. Working around the Mental Capacity Act 2005, I failed to

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