S.W.O.T. Analysis
Strengths:
Netflix provides a subscription-style e-commerce service. Over 95% of customers pay at least $17.99 a month which includes unlimited rentals with up to three titles at a time. A comparably low monthly fee, allows Netflix to lead market share of online DVD rentals while competing with traditional brick and mortar rental stores. Meanwhile, Netflix might keep the customers who try the service and happy with it continue paying the monthly fee. Therefore, Netflix has fewer problems in predicting revenue 's.
Netflix enjoys lower fixed costs due to the fact that it is an online DVD rental company. As an internet business, Netflix incurs less overhead costs than competitors such as Blockbuster, as
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Delays in DVD returns and the processing of the returns could possibly result in a bottlenecking.
§ Difficulty of inventory control. With so many different factors involved with the inventory system, it is hard to keep track of all titles accurately and reliably. With over 35 distribution centers involved, and the postal system as the primary means of delivery, accurate inventory methods are difficult and costly. In addition, with no controls of how long a customer may keep a copy of a DVD, Netflix must have to order more copies of each title in order to satisfy all demands for DVD 's in a timely manner.
Opportunities
§ Netflix currently offers no selection of video games such as those for X Box, Game Cube, Playstation2, etc. The video game market is an incredibly large market, with millions in annual sales. By employing the same technology and distribution system that Netflix currently uses for DVD rentals, the company could easily enter the video game rental market with relative ease.
§ Similarly, Netflix could also enter the adult DVD rental industry using the same technology as used for regular DVD 's. Entering a controversial market segment such as adult DVD 's may not be a part of the overall company image that Netflix would like, however it is a large profitable market
The demand for digital content is driving changes in the rental industry. Technology is shifting from a physical medium to a digital distribution system. This is likely to be beneficial because Netflix is already rooted in the digital streaming industry and would only have to adapt to minor changes in technology.
Netflix does not allow customers to watch all released movie on demand. There are some movie that customer cannot instantly watch. If Netflix developed streaming service and figure out a problem of coexisting between rentals and streaming service, Netflix can create competitive advantage.
The downturn of the economy has taken away many peoples disposable income and Netflix’s limited online library may have caused customers to question if it was worth it or not.
1. Netflix’s original marketing strategy offered several flat-rate monthly subscription options; in which, members could stream movies and shows via the Internet or have disks sent to their homes in a pre-paid and pre-addressed envelope. Free from the despair of due dates and late fees, members could keep, up to, eight movies at a time. Upon the return of a disk, Netflix would automatically mail out the next movie from the customer’s video queue. Members were able to change and update their queues as frequently as they liked. The sheer innovation of Netflix’s strategy encouraged several competitors to enter the market to compete directly,
It appears that Netflix has control over the vast majority of the movie rental business. Consumers are renting less than they used to and the convenience that Netflix incorporates into its service, such as online streaming and mail orders eliminates other competitors from considering entering the movie rental business.
Netflix introduced an online streaming service in 2007. At the time of its introduction, the streaming service had a catalog of 1,000 movies and TV shows (Helft, 2007). From 2008 to 2010, Netflix partnered with different electronic companies to provide streaming through Xbox 360, Blu-ray players, PS3, smart televisions, Apple devicesm and Nintendo Wii. (Netflix) Since 2010, Netflix began to launch the service outside the United States with Canada being the first country. In 2016, Netflix became available all over the world (Netflix).
A quick review of the process shows us that Netflix’s proprietary SCM software decides what movies are to be sent and where they are going to be sent to. How does this system add value to the company and is it necessary for them to operate? Well it starts adding value initially by reducing costs. When the company first started it had around 75,000 customers but required over 100 employees per distribution center in order to insure quick turnaround. Now with a customer base in the millions, distribution centers average around 45 employees (Cohen). This is due to the software allowing a lesser amount of people to handle a larger work load. According to Tom Dillon, lower costs translate to competitive
The thinking behind the ISPs decision that Netflix should pay more money due to the high level of traffic they attract. Is that the ISPs have had to build more server centers to create more bandwidth so that these high traffic sites can stay operational which does costs the ISPs money. In simple terms, this means they have to build a wider freeway so information doesn’t get stuck on the trip to your computer. This high fee based
For netflix's business portfolio they outline that their main area of focus are online DVD rentals via online streaming (Netflix ,2010). It is clear from this that netflix have outlined that they aim to provide a service that they hope many people across a broad market will be able to use. With this in mind they would be able to generate a large revenue. Netflix is operated on the basis that you pay a monthly subscription and in
The video rental industry began with brick and mortar store that rented VSH tape. Enhanced internet commerce and the advent of the DVD provided a opportunity for a new avenue for securing movie rentals. In 1998 Netflix headquartered in Los Gatos California began operations as a regional online movie rental company. While the firm demonstrated that a market for online rentals existed, it was not financially successfully. Netflix lost over $11 million in 1998 and as a result significantly changed the business model in 2000. The new strategy included focusing on becoming a nationally based subscription model and focusing on enhancing the subscribers experience on their website. The change in
When Netflix was established in 1998, it shook the whole video rental industry by delivering the services that customers actually wanted. It was not about the movies it had in stock, because these were the same with Blockbuster or any other established video rental business. To them it was about how customers can get the best out of what they had to offer.
Blockbuster was too confident in their brand and their reach that failed to see the threat from the online rental business, meanwhile Netflix took advantage of their slow entrance to build a market and leverage on growing technology (DVD) that took off really quickly.
Netflix Inc. is in the entertainment market, which is a part of a larger video, film
Netflix exhibits dominant economic characteristics in the online movie rental business. They enjoy strong market size and growth rate when compared to rivalry competition. The number of rivalries are increasing, and the market remains dominated by only a few sizeable rivalries like Blockbuster Video, Wal-Mart, Walt Disney Movies and Movielink’s Downloadable Movies. Netflix is determined to offer new and innovative technology to sustain their competitive advantage.
Netflix is recovering from one of the worst self-inflicted corporate marketing gaffes in years. After years of offering an excellent value to customers purchasing its unlimited single DVD and streaming services for only $9.99 a month, Netflix unexpectedly announced that it would be completely separating its DVD service from its streaming service, causing a price increasing of 60% to $15.98 for customers who wanted to keep both services. Overnight, Netflix angered many of its very loyal customers and lost over 800,000 of its 24.6 million members due to the debacle [1]. Adding fuel to the fire, Netflix decided to actually create separate brands and separate websites for the two services, keeping the Netflix name for its streaming services