M2, Review Strategies Used in Health and Social Care Environments to Overcome Barriers to Effective Communication and Interpersonal Interactions.

In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

Explain the role of effective communication and interpersonal interaction in a health and social care setting.

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

There are a number of barriers to effective communication in health and social care. One of these is the environment. If the environment gets in the way of effective communication, then the receiver may not understand the message that is being given to them.

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

Aii Explain how effective communication can affect relationships in an adult social care setting between:

Communication is highly important, especially in an elderly care setting. It is useful in many different ways and situations, for example; if the service user had vision impairments, it is important that the professional speaks loud and clearly pronunciating properly however is not patronising in any way making the service user feel uncomfortable. This gets important information, such as changes to medication, across clearly to the service user without them feeling uncomfortable or unaware.

In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome.

This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

Daily tasks will only be successful with smooth transfers of information. Communication affects all aspect of working in social care setting between the manager and staff, it ensures effective team working and continuity of care. Effective communication skills are also needed to encourage talking about feeling, to say what we think or to express our needs, concerns, wishes or preferences..