Intercultural Communication in Healthcare Essay

The field of cross-cultural care mainly focuses on the ability to communicate in an effective way so that proper health care is provided to patients with from diverse sociocultural backgrounds. Unfortunately, there is no empirical literature comparing the effectiveness of different models of cross-cultural care and communication. However, there is a strong empirical evidence which shows that educating health care clinicians in cross-culture care can significantly improve skills, knowledge and attitude. (9, 10)

Healthcare professionals have an ethical obligation to respect patient’s wishes. Consequently, many legal and ethical dilemmas arise in healthcare in response to clinical decisions related to the needs, beliefs, and preferences of patients and families. Other dilemmas result over concerns about the integrity, competence, or actions of other healthcare professionals. Preserving human dignity, relieving suffering, equality, integrity, and accountability are essential nursing values (Kangasniemi, Pakkanen, & Korhonen, 2015). Nurse leaders have an

Nurses have to respect the dignity of patient’s rights. Patients have the right to refuse

In this world and society many people are not treated with the right type of respect in the healthcare field. While they are not treated with respect it causes more problems in their daily lives because they are not getting the right treatment for their health problem. I believe that people shouldn’t be treated differently when it comes to healthcare conditions. Just because they are less educate, poor, and their race/culture is different shouldn’t mean anything.

As a health care professional, we are faced with caring for patients of different cultural and ethnic background. Researching and learning about the patient’s culture values, beliefs and practices is essential and remarks the ability to provide quality health care for the patient. “Organizations and individuals who understand their clients’ cultural values, beliefs, and practices are in a better position to be coparticipants with their clients in providing culturally acceptable care” (Purnell & Paulanka, 2008, p. 2). After completing the cultural competence checklist, I was able to identify some of my responses to the patient cultural values and belief practices. I will describe a summary of my assessment results, analyze

Cultural competence is the knowledge, skills and attitudes of the individual health care professionals when they treat individual patients who are from different race, ethnicity, and religion and diverse backgrounds. In the U.S, some patients receive equal treatment in the health care facilities, but others receive unequal treatment because they are from diverse backgrounds. In the article, “Cultural Clues” Melissa Hansen focuses on the importance of culturally competent workforce- (nurses, technicians, and doctors) who can recognize cultural differences to allow effective communication with patients. The culturally competent health care workers also include the community health workers- (community health promoters, village health workers, and lay health advisers). In fact, the lack of understanding between the healthcare workers and patients is results in an estimated one-third of patients who do not adhere to prescribed medication regimens. This condition leads not only to serious complication and more hospitalizations, but also is costing the U.S. health system an estimated $100 billion to $290 billion every year (Hansen 22). Necessarily, the health care workforce needs to improve this state to reduce disparities.

Cultural competence is the knowledge, skills, and attitudes of the individual health care professionals when they treat individual patients who are from different race, ethnicity, and religion and diverse backgrounds. In the U.S, some patients receive equal treatment in the health care facilities, but others receive unequal treatment because they are from diverse backgrounds. In the article, “Cultural Clues” Melissa Hansen focuses on the importance of culturally competent workforce- (nurses, technicians, and doctors) who can recognize cultural differences to allow effective communication with patients. The culturally competent health care workers also include the community health workers- (community health promoters, village health workers, and lay health advisers). In fact, the lack of understanding between the healthcare workers and patients is resulting in an estimated one-third of patients who do not adhere to prescribed medication regimens. This condition leads not only to serious complication and more hospitalizations, but also is costing the U.S. health system an estimated $100 billion to $290 billion every year (Hansen 22). Necessarily, the health care workforce needs to improve this state to reduce disparities.

On the other hand, although the healthcare provider is able to speak their patient's language, providers often fail to consider the patient's education level and may at times use medical jargons that the patient may not understand, thus resulting in a failure to communicate with their patient. Healthcare provider may lack the skills and knowledge in understanding their patient's culture other than their own. This often results in the medical provider "pushing" their beliefs onto their patient and if the desired results are not realized, this results in mistrust of the healthcare provider and the healthcare system. To increase cultural competence among healthcare workers and increase the amount of minority's access to healthcare, medical schools and medical facilities are incorporating "Clinical Cultural Competence Interventions." The goal of this program is to provide "educational and training interventions to equip healthcare providers with the knowledge, tools, and skills to better understand and manage socio-cultural issues in the clinical encounter," (Betancourt, Green, Carrillo, and Ananeh-Firempong, 2003, p. 298). Again, although the guidebook is an excellent tool, to achieve the desired health outcomes, it is up to the provider or healthcare team to incorporate these evidence based practices into their

Being culturally competent and delivering culturally sensitive care is imperative for anyone in the medical profession. It is important because of the many diversities faced every day in the health care field. However, simply understanding the fact that there are so many health disparities is not enough. In order to reach out and effectively care for patients of different backgrounds and cultures one must understand the importance of cultural competency. In order to be culturally competent, a nurse must have knowledge of the different cultures, and

Culture and values are standards that influence and shape human behaviors, decision making processes, personal relationships, and status of health and happiness. The United States has become a symbol of a multicultural society representing many different ethnicities and minority groups. As our culture continues to grow rapidly so is the necessity to increase awareness, understanding, and tolerance of these diverse groups. As health care providers we must understand the basic needs of our patients,

Cultural diversity has different meaning to each and every one. Some of us considering cultural diversity to be acquired where for the others it’s a skill that they have to learn. It’s very important that the health care providers are knowledgeable and sensitive to cultural differences because they are the ones to deal with the patients of different background on a daily basis. Being cultural savvy will help them to give the best patient care. For that reason, health care workers must be especially aware that addressing cultural diversity goes above the values, beliefs, practices and customs. An outstanding medical professional has a good manner and makes patients feel comfortable and at ease during exams and treatments. Cultural knowledge is the skill to respond appropriately to people of different cultures, ages, races, religions, sexual orientations, abilities, and ethnicities, and embrace on the way that will allow a person to feel respected and valued. The article "Diversity & Cultural Competency in Health Care Settings" discusses diversity in health care environment, "A health care professional who has learned cultural competence engages in assistive, supportive, facilitative, or enabling acts that are tailor-made to fit with individual, group, or institutional, cultural values, beliefs, and life ways in order to provide quality health care. In other words, they demonstrate the attitudes and behaviors that enable them to effectively work with individuals with diverse

Being able to provide culturally competent care is a lifelong skill that improves a human life (Leininger, 1988). Learning about cultural difference as well as talking to the patient in order to learn more about his or her believe in practice may help provide cultural care. Caring for different cultures give the nurse a chance to learn about that patient’s cultures and values. The nursing care provider must provide trust, advocacy and privacy to the patient. Promoting health, wellness, preventing illness, and assisting in the healing and recovery process is the end result for every culturally sensitive nurse (Leininger, 2000).

As the population of the United States continues to become more diverse, healthcare providers should effectively communicate with each patient regardless of their culture, nationality, religion or socioeconomic status. Nurses and other providers should be delivering patient centered care that is culturally competent. “Culture also includes the integrated pattern of thoughts, communications, actions, customs, beliefs, values, and institutions associated, wholly or partially, with racial, ethnic, or linguistic groups, as well as with religious, spiritual, biological, geographical, or sociological characteristics” (Lamb, 2014, p. 132). Nurses are caring for a wide variety of culturally diverse

The acceptance and respect for diverse cultures comes from being aware of what goes on between the people of a particular culture. “Cultural awareness is the appreciation of outer signs of diversity such as the music, dress, arts and physical characteristics” (Purnell, 404). Being respectful and open to different cultures isn’t just about appreciation the beauty of the people and their beliefs, it is also about having the knowledge to be able to communicate and care for patients of another culture. Cultural competence takes in thought the patients beliefs and practices, not just the external views of a culture. In order to be competent as a health care professional, one must be able to deliver care accordingly for a patient’s culture. Not only, do they have to obtain the knowledge, abilities and skill to treat the patient effectively, but they must also choose their words carefully. Since cultures differ from patient to patient, one must accept that before they open his/her mouth. Every culture has a different way of speaking, not necessarily a different language, but a way of talking to one another. Health care professionals must be sensitive to what they say to their patients. Certain things like “You have to take your medicine or you could die” may be offensive to someone who doesn’t have the same culture that you are used to. Without this cultural sensitivity health care providers can make patients feel very uncomfortable or

An individuals ethnicity and culture is an integral part of their life that influences their perceptions of both health and illness (Andrews & Boyle, 2016). Culture is the accumulated knowledge, values, personal and social behavior, customs, language, and religious beliefs of an ethnic group that are learned and practiced. With this being said, with the rapid rise of individuals of diverse cultural backgrounds, being aware of the perceptions of different cultures is essential in providing culturally competent care. The purpose of this paper is to explore the diverse cultural background of the patient involved in one of the four videos that were allotted to choose from and discuss their perception of health and illness. Furthermore, the overarching