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Ilm Level 3 M.12 Essay

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ILM LEVEL 3 Award in first line management

M3.12

Motivating to Perform in the Workplace

by
Alison Smith Hull Training

2012

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Table of Contents

Introduction ……………………………………………………….. 1

1. The value of formal and informal performance assessment…………………..1

2. Ways that could ensure that fair and objective formal assessment…………..2

2.1 Factors that influence how people behave at work……………………………..3

2.2 Application of one basic recognised theory of motivation……………………… 4

3.1 Importance of feedback to improve communication………………………. 5

3.2 Effectiveness of different types of feedback is compared……………………… 6

References……………………………………………………………………………… 6 …show more content…

It gives the opportunity to provide structured feedback and reflection and recognise ay achievements as well as identify any performance issues.

It is an opportunity for an employee to respond to any issues discussed and to request any development requests they may have or any suggestions to improve the department or team. It also gives the employee a chance to feedback to the manager any concerns or issues they may have about the way they are being managed.

2. Ways that could ensure that fair and objective formal assessment

To ensure a fair and objective assessment it is important that you plan well in advance and that all parties are kept informed.

Before the assessment it is advisable to hold an informal briefing meeting to discuss the format of the assessment and to write up a plan. At the meeting the manager can provide the employee with the necessary paperwork for the assessment and provide them with the opportunity to collect information required to support their assessment.

It is important to follow a structured plan during the interview so that the assessment is fair to all employees.

The assessment should be based on the job related behaviour and not let personal issues cloud the discussion and employees should not be compared against each other. It should be objective and it is important that you do not generalise about

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