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Encountering Change In The Workplace

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Many years ago I entered to work with an important governmental county department. During that time there was much tension since there were changing the computer program that used DOS. I could perceive the distress, apprehension, and struggle of many employees, especially those who used the old system for most part of their time in their jobs. Furthermore, a few employees try to persuade me to leave that place since it was chaotic since the change. The organization was constantly providing training for the new program. Furthermore, they allowed employees to take the manual home. Despite of the change, there were very few tasks that still need the use of the old system. To be honest, the new implemented system was faster, more efficient, and provided shortcuts that the older system did not offered. What is more, more clients could be attended. …show more content…

Although employees have their unique differences regarding resisting change in the workplace, researchers have identified some macro-factors that affect change in an organization. At an individual level some core factors that may influence change are self-esteem, level of optimism, and perceived control. At an organizational level, insufficient information, lack of participation in the process, social support, and personal impact of change figure among the elements that may hinder change in the workplace (Wanberg & Banas, 2000). In studies conducted by Taylor and Brown (1988) results showed that although change is distressful, openness to change was found to be associated with high levels of self-esteem, optimism, and perceived control. They argue that individuals with these features attempt to see change in the best light

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