Lecture20PAStartingDoc

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Colorado State University, Global Campus *

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606

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Management

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May 3, 2024

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pdf

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6

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1. Suppose you are the project manager in charge of developing and launching a Apple Vision Pro. The battery vendor has delayed its production of the type of battery that your team has chosen, so the project would be delayed by two months if Apple sticks to the original plan. Alternatively, Apple can switch to adopt another type of battery which works effectively for a shorter period of time, but the project will be completed on time. Because the battery choice will affect the project completion time and customer experience, you as a project manager decide to escalate the issue to higher-level management and write an email to request a meeting to discuss the issue. Please find ChatGPT’s email below and evaluate it with the nine principles in the previous slide. Subject: Urgent Meeting Request: Battery Delay Impact on Apple Vision Pro Dear [Manager's Name], I hope this email finds you well. I am writing to bring to your attention a critical issue that has arisen during the development of Apple Vision Pro, and I believe it requires immediate attention and decision-making at a higher level. As you are aware, our team has been diligently working on the development and launch of Apple Vision Pro, a groundbreaking product that promises to revolutionize the industry. However, we have encountered an unexpected obstacle that could potentially delay the project timeline and impact customer experience. The battery vendor we have been working with has informed us of a significant delay in the production of the type of battery we have chosen for Apple Vision Pro. According to their latest update, the delivery of these batteries would be delayed by approximately two months. This delay directly affects our ability to meet the original project completion deadline. In light of this setback, we have explored an alternative solution: adopting another type of battery that is readily available in the market. However, this alternative battery has a shorter lifespan compared to our original choice. While this option allows us to complete the project on time, it raises concerns about the overall customer experience and the long-term viability of the product. Understanding the criticality of this decision, I believe it is crucial to gather key stakeholders and decision-makers for a meeting to discuss the implications and determine the best course of action. During this meeting, we can evaluate the trade-offs between sticking to the original plan, which would result in a two-month delay, and adopting the alternative battery to ensure timely completion. In addition to evaluating the impact on the project timeline and customer experience, we must also consider the potential ramifications on market competitiveness, customer satisfaction, and the reputation of Apple Vision Pro. It is imperative that we make a well-informed decision with a comprehensive understanding of all factors at play.
I kindly request your assistance in arranging a meeting at the earliest convenience. I propose inviting relevant stakeholders, including representatives from the engineering, design, product marketing, and supply chain teams, to ensure we have a comprehensive discussion and reach a consensus on the most appropriate course of action. Your guidance and expertise are vital in navigating this challenge effectively. I am confident that with our collective efforts, we can find a solution that balances the project timeline, customer experience, and the long-term success of Apple Vision Pro. Thank you for your attention to this matter. I eagerly await your response and the opportunity to meet and discuss the next steps. Should you have any questions or require further information, please do not hesitate to contact me. Sincerely, [Your Name] Project Manager, Apple Vision Pro Project Email Evaluation 1 Poor 2 Relatively poor 3 Mediocre 4 Relatively good 5 Good Maintain a friendly tone 5 State your connection to the project 5 Explain the problem 5 Explain the consequences 5 Make a request Bottom of Form 5 State what you want clearly 5 Keep the content concise 4 Structure your writing 5 Check grammar, punctuation, and spelling 5 In what aspect does ChatGPT do well?
ChatGPT keeps a friendly tone, makes the project link clear, fully explains the problem, lists the possible results of different actions, makes a clear request, and is well-organized in their writing. In what aspect will you revise ChatGPT’s email? I would change one thing about the email to make it even shorter. Even though email is short in general, there are a few lines that could be cut down to make it shorter without losing clarity or completeness. Some of the sentences in the explanation of effects, for example, could be a little shorter. Also, the ending remarks could be cut down to make the email's conclusion shorter.
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