CHAPTER SEVEN END-OF-CHAPTER ACTVITIES - MGMT201 - GB
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BUILDING MANAGEMENT SKILLS
1.
Identify the criteria you used, either consciously or unconsciously, to guide your decision making. My decision was to accept another role within my current place of employment. I unconsciously used the classical model when deciding on whether to accept the new role or not.
2.
List the alternatives you considered, Were they all possible alternatives? Did you unconsciously (or consciously) ignore some important alternatives? I considered whether to maintain my current role. I considered of course accepting a new role. I considered trying to find a different job at another employer. And I considered not working all together and solely focusing on school. I consciously ignored the possibility of not working all together because I know that having some extra money makes life more enjoyable.
3.
How much information did you have about each alternative? Were you making the decision on the basis of complete or incomplete information?
I had a decent amount of information about the alternatives that had me still working in the same place of business. However, I did not have a lot of information about changing places of employment. I did
not know which places were hiring or how easy it would be to find a job.
4.
Try to remember how you reached the decision. Did you sit down and consciously think through the implications of each alternative, or did you make the decision on the basis of intuition? Did you see any rules of thumb to help you make the decision?
I reached the decision after about a week of considering it. I did not do any deep thought on the decision. Instead, I just tossed around some of the alternatives and then made my decision. Therefore, I did go through all the alternatives that I proposed and made my decision based upon that. I did not make my decision based on the basis of intuition because it was not a decision that required me to do so. I used a rule of thumb that suggests that it typically is not easy to find a
different place of employment considering that I am a college student that is only able to work part time hours. I knew that the opportunity to change roles within my current place of employment was one that might not always be available.
5.
In retrospect, do you think your choice of alternative was shaped by any of the cognitive biases discussed in this chapter?
I do not believe that this choice was influenced by any of the cognitive
biases discussed in this chapter.
6.
Having answered the previous five questions, do you think in retrospect that you made a reasonable decision? What, if anything, might you do to improve your ability to make good decisions in the future?
In retrospect, I do believe that I made the correct decision to change roles within my current place of employment. Doing so allowed me to get the schedule I needed without having to go through the hassle of searching for a different place of work. Perhaps next time, I might use
the information on cognitive biases learned in the chapter to guide myself when making more decisions later on in my career. As the chapter stated, I need to know which biases I am prone to, and use that knowledge to prevent myself from making a poor decision.
MANAGING ETHICALLY
1.
Either alone or in a group, think about the ethical implications of extreme decision making by groups. In the proposed situation, I would first request a meeting with both the CEO and COO of the company. Hopefully both the CEO and the COO would accept a meeting of this sort to discuss the current situation. Before the meeting, I would consider the answers that were previously given in response to all of the proposed initiatives that I gave earlier. I would see if there was any truth to the statements that the CEO and COO gave to the previous proposed initiatives or if the
statements could be founded upon any cognitive biases. For example, when the COO stated "we think it's a good idea, but the timing is off. Let's shelve it for the time being and reconsider it next year," perhaps
a cognitive bias such as escalating commitment could be at play in this situation. Maybe the COO has a current initiative that is performing poorly but is continuing to be funded. This might be the answer as to why the first proposal was shot down. The second listed proposal received a statement that said, "Mike [the CEO] reminded me that we tried that two years ago and it wasn't well received in the market." This would be an example of representativeness bias. The CEO and COO are convinced that the proposed initiative will not work
because a previous attempt did not work. The previous failure could have been due to factors that are not currently at play. The third initiative was shot down by the CEO and COO simply saying, "we aren't convinced it will work." Perhaps the CEO and COO would require a bit more convincing on this proposal, or maybe this idea should be scratched for good going forward. I would review all of this before the meeting with the CEO and COO. Once the meeting is arranged and in session, I would begin by reminding them that they asked for "an outsider to help them step out of the box and innovate." I would then politely point out any flaws such as cognitive bias in their
answers to my previously proposed initiatives. Perhaps more evidence
would be needed for the CEO and COO to continue forward with one
of my proposals. Hopefully by doing this, a previously proposed initiative would be accepted, or perhaps the CEO and COO would be more likely to accept any future proposals.
2.
When group decision making takes place, should each member of a group feel fully accountable for the outcomes of the decision? Why or why not?
When it comes to a group decision, I feel like each group member should feel fully accountable for the outcomes of the decision. As a group, we all made decisions, we all created a vision, we all participated in the decision making process, we all helped each other to make sure that the vision was made to perfection. If one person was given the accountability for the decision, it puts pressure on them
because it is unknown if the manager or supervisor is going to accept the decision or not. If the supervisor likes the decision, then they will give them all of the credibility instead of the group. If the supervisor doesn’t like the decision, then that person is being held accountable for the decision and could face consequences. Group decision making contributes unique information and expertise to the project. Sharing information can increase understanding, clarify issues, and facilitate movement toward a collective decision. When everyone contributes to the decision making process, it makes the group feel good about their decision and
confident about it. They will feel accountable for it because they
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Related Questions
In today's fast-paced business environment, decision making is a critical task for managers.
Making the right decisions is vital to the success of a company, and it requires access to
relevant information.
Cari Pump (CP) Company manufactures water pumps. An important part of the pump is its
electronic component (EC). Cari Pump collects data with the following cost information
about the costs of making ECs in 2019 and the expected costs in 2020:
Current Costs (2019) Expected Costs (2020)
Fixed manufacturing cost
Fixed manufacturing overhead costs that
can be avoided if ECs are not made
Fixed manufacturing overhead costs of plant
depreciation, insurance, and administration that
cannot be avoided even if ECs are not made
Variable manufacturing costs
Direct material cost per EC
Direct manufacturing labor cost per EC
Variable manufacturing cost per batch for setups,
Materials handling, and quality control
360,000
850,000
$ 200
60
2,000
360,000
850,000
$ 190
55
1,800
arrow_forward
You have been employed in the hospital’s business office for 12 years. Starting in a clerical capacity, you worked your way up through several jobs in the department. You consider yourself friends with all 14 other business office employees, and at least two of them are among your closest friends.
Recently you were appointed business office manager. You willingly accepted the position. You believe that although one or two persons in the department may feel some slight resentment over your appointment, they are, for the most part, supportive. However, you realize that as a supervisor, it may sometimes be necessary for you to do things that are inconsistent with your feelings for this group of people, these people with whom you have worked for so long.
Questions:
Describe the effect of interpersonal communication when the supervisor is doing the talking.
Describe the effect of interpersonal communication when the supervisor is doing the listening.
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3. Discuss the different roles played by the qualitative and quantitative
approaches to managerial decision making. Why is it important for a
manager or decision maker to have a good understanding of both of
these approaches to decision making?
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(a) Discuss the various types of decision-making models with particular relevance to an organization of your choice.
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How would you distinguish a job from a career from a calling? Do you have a calling? What is it?
Explain what you take to be the strongest argument in defense of an employee’s right to participate in managerial decision making. Explain what you take to be the strongest argument against such a right.
arrow_forward
Miriam and Devon are both upper-level managers, but have very different decision-making styles. Please name and describe in your own words four decision making processes that could be used to guide their decision making. In addition, provide and explain in your own words 10 ways in which their decision could, in general, be derailed or hindered, and explain each.
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What are the ethical considerations in management decision-making, and how do they influence the reputation and success of an organization?
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Consider yourself a manager of any well-structured organization where you are leading a team. Your Management has asked you to arrange a training program for your team to build their IT skills. Which decision making process will you follow to arrange this training program for your team?
arrow_forward
What can individuals do to improve the quality of their decision-making?
Would you rather work for a company that takes a stakeholder or stockholder approach in its dealings with customers, employees, suppliers, and other constituencies in its network?
Explain the concepts the ends justify the means, and the means justify the Which of the two best ascribed your management style and achieve organizational efficiency?
What type of leaders and leadership styles and practices often lead to problems with employees, customers, and other stakeholders and stockholders?
arrow_forward
Need Unique Answer don't copy please
Write a two-paragraph essay describing your decision process (as outlined above), including its strengths and weaknesses. Your essay must include at least two properly described and referenced decision methods or styles from the text. For example, if your decision was impeded by bias, describe if it was confirmation bias, anchoring, or some other kind of bias. Answer and address these questions:
What is your preferred decision-making style?
How does your style work for you? Are you always satisfied with your decisions?
What method from the text would you consider for your future decision making?
How important is decision making in the role of a business leader? Provide an example.
In addition to the text, you are encouraged to research decision-making methods using reliable and properly cited Internet resources. You may also draw from your personal experience with appropriate examples to support your references.
arrow_forward
Why is the management environment analysis important? What impact does this analysis have on decision making?
arrow_forward
What are the basic characteristics of managerial decision-making?
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What role does prospect theory play in understanding decision-making under risk and uncertainty?
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Your Task
For each scenario, discuss the following:
- What is the issue (there may be more than 1)?
- Who are the parties affected?
- List and explain 2 alternatives for handling each situation o Discuss 2 pros and 2 cons for each
alternative
What is your conclusion? Discuss the best way to handle each situation - use reasoning to
justify your decision
Situation
You manage a catalog phone center|where each of your 20 workers answers phones all day in
one of four cubicles. You have just received another complaint from one of the women in the
department. She is disturbed because one of the workers in her cubicle has put pictures of
women in bathing suits up all over his workspace. She finds this offensive. She had asked him to
remove the pictures, but he refused. This is the second time a complaint of this nature has taken
place. Last time you switched him to another cubicle.
arrow_forward
Preparation
The Decision Making module of your text provided numerous decision tools and methods to use during the decision process. In this assignment, you will draw upon your personal decision-making experience. As you learned in the module, people make decisions with our biases and preferred styles in play. You will describe your decision, what choices were involved, how you made your decision, and what the outcome was, relating your process to the rational decision-making process described in the text. The following steps will help you prepare for your written assignment:
Carefully consider the tools and methods described in the reading to assist with Management Decision Making.
Think of a decision you have made or been involved in making. This could be a personal decision or a work-related decision.
Your Task
Part I
Outline your decision process as it relates to the six steps of the rational decision-making process described in the text:
Step 1. Identify the Problem
Step 2.…
arrow_forward
What are the business related facts within the scenario to develop an argument in favor of a group decision versus an individual decision?
arrow_forward
Discuss FOUR (4) ethical questions that a manager should ask when evaluating a proposed action to make decision.
arrow_forward
outline the steps one would take as a business manager or owner to minimize the effects of motivation and emotions on decision-making.
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Write a paper that addresses the following points:
Identify at least one bias that impacts your decision making process.
Discuss what triggered this particular bias and what steps you plan to take it to address it.
Discuss how this bias impacted your decision.
How confident do you feel about your decision making processes in general?
Do you suffer from the "overconfidence" syndrome? If so, under what circumstances?
arrow_forward
"I expect all the managers in my department to act completely rationally in every decision they make", declared Eleanor Johnson, Vice President for marketing for the Olympic Toy Company. "Every one of us, no matter what his or her position, is hired to be a professional rationalist, and I expect all of us not only to know what they are doing and why but to be right in their decisions. I know that someone has said that a good manager needs only to be right in more than half of his or her decisions. But that is not good enough for me. I would agree that you may be excused for occasionally making a mistake, especially if it is a matter beyond your control, but I can never excuse you for not acting rationally." "I agree with your idea, Eleanor", said Jill Goldberg, her advertising manager, "and I always try to be rational and logical in my decisions. But would you mind helping me be sure of this by explaining just what 'acting rationally' is?"
Questions:
1. Explain how the Vice…
arrow_forward
"I expect all the managers in my department to act completely rationally in every decision they make", declared Eleanor Johnson, Vice President for marketing for the Olympic Toy Company. "Every one of us, no matter what his or her position, is hired to be a professional rationalist, and I expect all of us not only to know what they are doing and why but to be right in their decisions. I know that someone has said that a good manager needs only to be right in more than half of his or her decisions. But that is not good enough for me I would agree that you may he excused for occasionally making a mistake, especially if it is a matter beyond your control, but I can never excuse you for not acting rationally" "I agree with your idea, Eleanor, said Jill Goldberg, her advertising manager, "and I always try to be rational and logical in my decisions But would you mind helping me be sure of this by explaining just what 'acting rationally is?"
Questions:
a) 1. Explain how the Vice President for…
arrow_forward
Describe the kind of factor that affected decision-making in each situation and why.
1. Michael rejected the offer of a new supplier because he knew that the supply manager was a longtime rival.
2. Monica decided to sell her company’s computer system because she thinks this is causing the poor performance of her company.
arrow_forward
Your firm has been engaged by a manufacturing firm to make a study of top management.
As the study neared completion, the president instructed you as to what she expected the recommendations and findings to be and directed you to come to this conclusion.
What should be your response?
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Replace this text with your response to the following in 750–1,050 words (10–14 paragraphs): For this prompt, consider your personal and professional goals, including (but not limited to) such topics as self-enrichment (health, relationships, etc.), family life, social awareness/social change, finances, personal achievements, professional/career goals, leadership, etc. After considering these topics, address the following:
Identify three to five things that you want to work on related to your personal and professional success.
Describe the steps you will take to address each of these ideas.
Explain how you will accomplish these steps (i.e., what is your plan?).
Identify who can help or support you with these steps.
Determine by when you will accomplish these steps (i.e., when is each due?).
Based on your responses in items a–e, compose one SMART goal for each of the things you identified that you want to work on related to your personal and professional success.
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How does effective decision-making contribute to managerial success, and what factors should managers consider when making important business decisions?
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Describe an example professional experience that used different options for reducing the cost of a project.
What options did they use? Was it successful or not at reducing cost? Did (or do) you agree with the decision-making of the company (organization)?
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Related Questions
- In today's fast-paced business environment, decision making is a critical task for managers. Making the right decisions is vital to the success of a company, and it requires access to relevant information. Cari Pump (CP) Company manufactures water pumps. An important part of the pump is its electronic component (EC). Cari Pump collects data with the following cost information about the costs of making ECs in 2019 and the expected costs in 2020: Current Costs (2019) Expected Costs (2020) Fixed manufacturing cost Fixed manufacturing overhead costs that can be avoided if ECs are not made Fixed manufacturing overhead costs of plant depreciation, insurance, and administration that cannot be avoided even if ECs are not made Variable manufacturing costs Direct material cost per EC Direct manufacturing labor cost per EC Variable manufacturing cost per batch for setups, Materials handling, and quality control 360,000 850,000 $ 200 60 2,000 360,000 850,000 $ 190 55 1,800arrow_forwardYou have been employed in the hospital’s business office for 12 years. Starting in a clerical capacity, you worked your way up through several jobs in the department. You consider yourself friends with all 14 other business office employees, and at least two of them are among your closest friends. Recently you were appointed business office manager. You willingly accepted the position. You believe that although one or two persons in the department may feel some slight resentment over your appointment, they are, for the most part, supportive. However, you realize that as a supervisor, it may sometimes be necessary for you to do things that are inconsistent with your feelings for this group of people, these people with whom you have worked for so long. Questions: Describe the effect of interpersonal communication when the supervisor is doing the talking. Describe the effect of interpersonal communication when the supervisor is doing the listening.arrow_forward3. Discuss the different roles played by the qualitative and quantitative approaches to managerial decision making. Why is it important for a manager or decision maker to have a good understanding of both of these approaches to decision making?arrow_forward
- (a) Discuss the various types of decision-making models with particular relevance to an organization of your choice.arrow_forwardHow would you distinguish a job from a career from a calling? Do you have a calling? What is it? Explain what you take to be the strongest argument in defense of an employee’s right to participate in managerial decision making. Explain what you take to be the strongest argument against such a right.arrow_forwardMiriam and Devon are both upper-level managers, but have very different decision-making styles. Please name and describe in your own words four decision making processes that could be used to guide their decision making. In addition, provide and explain in your own words 10 ways in which their decision could, in general, be derailed or hindered, and explain each.arrow_forward
- What are the ethical considerations in management decision-making, and how do they influence the reputation and success of an organization?arrow_forwardConsider yourself a manager of any well-structured organization where you are leading a team. Your Management has asked you to arrange a training program for your team to build their IT skills. Which decision making process will you follow to arrange this training program for your team?arrow_forwardWhat can individuals do to improve the quality of their decision-making? Would you rather work for a company that takes a stakeholder or stockholder approach in its dealings with customers, employees, suppliers, and other constituencies in its network? Explain the concepts the ends justify the means, and the means justify the Which of the two best ascribed your management style and achieve organizational efficiency? What type of leaders and leadership styles and practices often lead to problems with employees, customers, and other stakeholders and stockholders?arrow_forward
- Need Unique Answer don't copy please Write a two-paragraph essay describing your decision process (as outlined above), including its strengths and weaknesses. Your essay must include at least two properly described and referenced decision methods or styles from the text. For example, if your decision was impeded by bias, describe if it was confirmation bias, anchoring, or some other kind of bias. Answer and address these questions: What is your preferred decision-making style? How does your style work for you? Are you always satisfied with your decisions? What method from the text would you consider for your future decision making? How important is decision making in the role of a business leader? Provide an example. In addition to the text, you are encouraged to research decision-making methods using reliable and properly cited Internet resources. You may also draw from your personal experience with appropriate examples to support your references.arrow_forwardWhy is the management environment analysis important? What impact does this analysis have on decision making?arrow_forwardWhat are the basic characteristics of managerial decision-making?arrow_forward
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SEE MORE QUESTIONS
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Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub