SU_MBA5001_W5_Fuller_M

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South University, Savannah *

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MBA5001

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Management

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Apr 29, 2024

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docx

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10

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1 Leader Manager Exchange (LMX) Leadership Theory Marlene Fuller South University MBA5001-Organazation Behavior & Communications Professor: Lyle Cady April 22, 2024
2 Leader Manager Exchange (LMX) Leadership Theory MUSC-Orangeburg Hospital has a long and rich history that dates to its establishment in 1919 when it functioned as a private hospital known as The Regional Medical Center (TRMC). Over the years, the hospital has undergone several transformations and expansions, which have turned it into a comprehensive regional healthcare system. Currently, the hospital system consists of twenty-two medical practices, 286 acute care beds, and 1,400 healthcare workers, including eighty-nine providers that provide a wide range of medical services to the community (MUSC- Orangeburg, n.d.). Patients can avail themselves of various medical services, including cardiology, endocrinology, neurology, orthopedics, pediatrics, pulmonology, radiology, and many more (MUSC-Orangeburg, n.d.). In March 2023, a historic decision was made by TRMC and MUSC to collaborate, resulting in significant changes in the hospital system (Adams, 2023). These modifications have made it possible to provide the community with greater access to advanced medical services and care. As a result, the hospital system now offers enhanced patient-centered care that is supported by advanced technology and innovative medical practices. The hospital system is committed to providing exceptional care to its patients and their families. As MUSC-Orangeburg Hospital undergoes significant changes, it strives to create a safe and supportive environment for patients to receive the best possible treatment. This includes ensuring that healthcare managers understand the importance of using Leader-Member Exchange (LMX) leadership theories. Utilizing LMX leadership theories, MUSC-Orangeburg management can confidently create a workplace culture that promotes personal and professional growth for team members, increased job satisfaction, higher productivity, and improved organizational outcomes.
3 What is LMX leadership theory? An approach to leadership that is relationship-based and centers on the two-way (dyadic) relationship between leaders and team members is known as the leader-member exchange (LMX) theory (Graen & Uhl-Bien, 1995). Understanding the principles of LMX theory The Leader-Member Exchange (LMX) Theory describes the development of a leader- member relationship in three key stages: role-taking, role-making, and routinization. 1. Role-taking : This stage occurs when an employee joins an organization or starts reporting to their current manager (Mindtool Content Team, n.d.). In this stage, team members and managers get to know each other, assessing their skills, experience, and abilities. (Mindtool Content Team, n.d.). Based on the employees’ image, the leader is more likely to give their new team members opportunities (Indeed Editorial Team, 2023) . 2. Role-making : In this stage, team members are working on assigned tasks and taking part in doing their jobs (Indeed Editorial Team, 2023) . A manager may observe how everyone interacts and build a solid idea of the skills each member brings to the group, expecting that everyone is working hard, communicating effectively, and supporting their team. Although it often happens subconsciously, leaders usually sort members into two groups (Indeed Editorial Team, 2023) . The first group, called the  "in-group ," includes team members who show the manager that they are loyal to the group, hardworking, deserving of trust, and have the skills to Leader Follower Dyadic Relationship
4 perform their job well. The manager will place these members in the in-group and give them more opportunities for growth and development (Mindtool Content Team, n.d.). The second group, called the " out-group ," includes team members who disappoint the manager by betraying their trust or proving to be unmotivated and incompetent (Digital Enterprise, 2023) . The manager will place these members in the out-group and may exclude them from certain opportunities (Mindtool Content Team, n.d.).  3. Routinization : During this last phase, team members and their managers work together to establish routines (Digital Enterprise, 2023) . The team's routines become more predictable, and members become more comfortable working together. During this stage, leaders should focus on maintaining the positive relationships they have established with the in-group and work on improving their relationships with the out-group.  Communication The LMX theory emphasizes the significance of communication in successful leadership.  One-on-one  communication between managers and subordinates fosters mutual respect and devotion and produces beneficial exchanges. Communication between the manager and employee is not just about exchanging information but also about developing relationships that are built on trust and commitment. Therefore, the LMX theory prioritizes communication, and that makes it a priority for MUSC-Orangeburg managers to establish positive interactions with their teams. Decision Making The LMX theory offers a powerful approach to decision-making that puts managers and team members on equal footing. With this theory, managers are encouraged to take on a coaching role, setting goals, and consistently developing their team members. They are expected to build strong and collaborative relationships, promote ideas, and strive for continuous
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